Processing a Return

Updated 1 month ago by ACTA

We try to make processing returns as easy as we can for our customers. As long as your order is within the policy guidelines, you can generate a return and you will be emailed a shipping label. To process a return please visit our return portal and enter:

  1. Your email you used to place your order
  2. Your order number (found on top of your order email confirmation)

Visit the return portal here: 


If your order/item(s) was a PRE-ORDER and our returns portal isn't processing your return it most likely because the portal will only work within 21 days of when you PURCHASED your order. All Pre-Orders have a return policy of 21 days from when the order was SHIPPED. If you wish to return your item for exchange, in-store credit or a refund please reach out to our Customer Support team by emailing Our Customer Care Team will be able to manually return your item(s).

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