Returns for Refund

Updated 1 month ago by ACTA

  • If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 21 days from placing your order for a full refund or exchange. All refunds will be credited back to the original payment method. ACTA is not responsible for covering these shipping costs & will charge a $9 fee.
  • Items must be unwashed, unworn, no stains (i.e. deoderant, make-up and even animal hair/fur) with tags still attached. Any Items that do have any of these will be deamed defective.
  • To issue a return please visit the Return Portal by clicking here:
If your order/item(s) was a PRE-ORDER and our returns portal isn't processing your return it most likely because the portal will only work within 21 days of when you PURCHASED your order. All Pre-Orders have a return policy of 21 days from when the order was SHIPPED. If you wish to return your item for exchange, in-store credit or a refund please reach out to our Customer Support team by emailing Our Customer Care Team will be able to manually return your item(s).
Any returned item deemed defective will not be processed and the customer will not receive a refund or be able to have the items sent back.

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