Returns for Refund
- If you are unhappy with your unopened and unused products and wish to return or exchange them, you can do so for up to 21 days from placing your order for a full refund or exchange. All refunds will be credited back to the original payment method. ACTA is not responsible for covering these shipping costs & will charge a $9 fee.
- Items must be unwashed, unworn, no stains (i.e. deoderant, make-up and even animal hair/fur) with tags still attached. Any Items that do have any of these will be deamed defective.
- To issue a return please visit the Return Portal by clicking here: actawear.com/a/returns
If your order/item(s) was a PRE-ORDER and our returns portal isn't processing your return it most likely because the portal will only work within 21 days of when you PURCHASED your order. All Pre-Orders have a return policy of 21 days from when the order was SHIPPED. If you wish to return your item for exchange, in-store credit or a refund please reach out to our Customer Support team by emailing email@example.com. Our Customer Care Team will be able to manually return your item(s).
Any returned item deemed defective will not be processed and the customer will not receive a refund or be able to have the items sent back.